In your name
Callers never know we are not sitting in your office. Greetings, tone and policies are all yours.
01 — Dispatch
Taxi Dispatch
that never sleeps.
Trained agents answer in your company name, book and dispatch on your own platform — so your drivers stay busy and your riders stay loyal.
Overview
Your dispatch board, run like mission control.
Missed calls are missed fares. Our dispatch specialists pick up in seconds, book the trip, assign the driver and confirm with the rider — all inside the software you already use, all under your brand.
Whether you run five cars or five hundred, we scale with your call volume: overflow during rush hours, full coverage overnight, or a complete 24/7 dispatch desk.
What's included
- Under 15-second average answer time
- Agents trained on your dispatch software
- Overflow, after-hours or full 24/7 coverage
- Booking, dispatch and confirmation end-to-end
- Driver support and rider callbacks included
Why Apex
Built around your operation.
On your platform
iCabbi, TaxiCaller, Cab9 or in-house tools — we work inside the systems you already run.
Any coverage model
Overflow only, nights and weekends, or a complete round-the-clock dispatch desk.
Getting started
Live in days, not months.
01
Scope call
A 30-minute call to map your fleet size, hours, software and call volume.
02
Playbook & training
We document your greetings, zones, rates and rules — then train your dedicated agents.
03
Go live
We start answering within days, with clear daily reporting from day one.
Get started
Ready when
you are.
Tell us about your operation. We'll reply within one business day — usually much sooner.
