Patients first
Patient, respectful phone handling for riders who need extra time and reassurance.
04 — Medical
Medical transport,
coordinated with care.
NEMT dispatch handled with the patience and precision patients deserve — from facility coordination to return-trip management.
Overview
Care, coordinated end to end.
NEMT is not ordinary dispatch. Riders may be elderly, anxious or medically fragile; facilities expect punctuality; brokers expect clean data. Our agents are trained for all three.
We coordinate pickups with facilities, manage recurring schedules and will-calls, and keep drivers, patients and case managers informed at every step.
What's included
- HIPAA-conscious communication
- Facility & broker coordination
- Recurring and return-trip scheduling
- Will-call management
- Driver manifests & day-of adjustments
Coverage
Five levels of care.
- 01
Wheelchair Transportation
Lift and ramp-equipped vehicles, door-through-door assistance.
- 02
Stretcher Transportation
Non-ambulatory transfers, scheduled hand-in-hand with facilities.
- 03
Ambulatory Transportation
Reliable rides for patients who walk with minimal assistance.
- 04
Bariatric Transportation
Properly equipped vehicles and trained, dignified handling.
- 05
Oxygen Transportation
Riders travelling with oxygen, coordinated to protocol.
Why Apex
Built around your operation.
Facilities trust you
On-time coordination with hospitals, clinics and dialysis centres — every trip documented.
Brokers stay happy
Clean trip data, timely confirmations and low complaint rates keep contracts secure.
Getting started
Live in days, not months.
01
Compliance intake
We map your broker requirements, service levels and documentation rules.
02
Schedule build
Recurring trips, standing orders and will-call flows configured in your system.
03
Daily operations
We run the board, handle day-of changes and report on every trip.
Get started
Ready when
you are.
Tell us about your operation. We'll reply within one business day — usually much sooner.
